STEAM

Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use Steam Greenwich ("we," "us," or "our") through the Greenwich Bites platform, we collect information you provide directly, including:

  • Phone number (for account creation and order notifications)
  • Name and delivery address (for order fulfillment)
  • Order history and preferences
  • Payment information (processed securely via Stripe)
  • Device information and push notification tokens (for the mobile app)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Send order status updates via SMS or push notifications
  • Improve our menu, service, and customer experience
  • Manage loyalty rewards and promotional offers
  • Communicate important updates about our service

3. Information Sharing

We do not sell your personal information. We share data only with:

  • Stripe — for secure payment processing
  • Twilio — for SMS notifications
  • Expo — for push notifications on mobile devices

4. Data Security

We implement industry-standard security measures to protect your data. Payment information is handled directly by Stripe and never stored on our servers. Authentication uses encrypted JWT tokens.

5. Your Rights

You may request deletion of your account and associated data at any time by contacting us. You can opt out of push notifications through your device settings and marketing communications through your account preferences.

6. Contact Us

For privacy-related questions, contact us at: [email protected] or call (203) 992-1500.

Steam Greenwich is operated on the Greenwich Bites platform by AxyTech LLC.